Ketch Frames Privacy Policy

Privacy Policy - ketch Frames

Effective Date: 27 March 2025


("we," "us," "our") values your privacy and is dedicated to protecting your personal information. This Privacy Policy describes how we handle data when you use our mobile applications. By installing and using our apps, you accept the terms of this policy. If you do not agree, please discontinue use of our apps.

1. Information We Collect

1.1 Personal Information

We do not require, collect, or store any personally identifiable information ("Personal Data") from our users. Our apps operate without requesting details such as your name, email, or phone number.

1.2 Non-Personal Information

• To enhance user experience and improve performance, we may collect certain non-personal data, such as:

• Device model and OS version

• Country or region (based on general network data)

• Usage statistics and app interaction data

• Advertising ID (collected via third-party ad services)This information is collected anonymously and is not used to identify any individual user.

1.3 Phone & Call Information (After Call Feature)

To support the After Call Planner, We uses the READ_PHONE_STATE permission to detect:

• When a call starts or ends

• Call timestamp

This allows us to show follow-up prompts such as:

• Add event after call

We do NOT:

• Record calls or audio

• Read call logs

• Store call data permanently

• Share call information with advertising or analytics services

1.4 App Overlay Permission

We uses SYSTEM_ALERT_WINDOW to display a small suggestion panel after a call, helping you quickly schedule events.

This permission is requested explicitly and used only for this functionality.

1.5 Background Functionality

We use FOREGROUND_SERVICE to ensure core scheduling features operate even when the app is in the background.

No personal data is collected or transmitted by this permission.


2. How We Use Your Data

Collected data is used strictly for the following purposes:

• To analyze app performance and identify issues

• To enhance and optimize user experience

• To serve relevant advertisements through third-party networks

• To maintain app security and prevent fraud


3. Advertisements and Third-Party Services

We integrate third-party advertising services, including Google AdMob and Facebook Ads, to display ads within our apps. These services may collect non-personal data via cookies or device tracking technologies. For further details, review their privacy policies:

Google AdMob: https://policies.google.com/privacy?hl=en

Facebook Ads: https://www.facebook.com/about/privacy/

4. Location Data

Some features within our apps may require access to location data. However, location data is never stored, shared, or used beyond necessary functionality. Users will always have the option to grant or deny location permissions.


5. Analytics and Performance Tracking

To ensure smooth functionality and a better user experience, we utilize various analytics tools:

5.1 Google Analytics

Used to understand usage trends and app engagement. Data is anonymized. More information: https://policies.google.com/privacy?hl=en.

5.2 Firebase Analytics

Helps track app performance and crashes. More details: https://firebase.google.com/support/privacy/.

5.3 AppMetrica

Monitors user engagement and app stability. More details: https://yandex.com/legal/confidential/.

5.4 UXCam

Records non-personal app interactions to improve usability. More details: https://help.uxcam.com/hc/en-us/articles/360004156161-UXCam-Privacy-Statement.

5.5 Microsoft Clarity

Provides insights into app behavior and user interactions. More details: https://privacy.microsoft.com/en-US/privacystatement.


6. Security Measures

We implement reasonable security measures to protect the data collected through our apps. However, no security system is completely foolproof. Users should exercise caution when using any online services.


7. Data Disclosure

We may share collected data in the following situations:

To comply with legal requirements or law enforcement requests

To protect our rights, safety, or prevent fraudulent activity

In case of a business transfer or acquisition


8. Third-Party Terms

Users acknowledge that our apps may be subject to third-party terms and policies. We are not responsible for how third-party providers collect or use data. Key third-party privacy policies:

Google: https://policies.google.com/privacy?hl=en


9. Policy Updates

We reserve the right to update this Privacy Policy at any time. Changes will be posted here with an updated effective date. Users are encouraged to review the policy periodically.


10. Contact Information

For any questions or concerns regarding this Privacy Policy, please contact us at:ketch.photoframes1992@gmail.com